Decision Intelligence

With ten people, the company moves fast. Decisions happen in conversations. Information travels instantly. The founder knows everything relevant because they are three desks away from everyone relevant. A problem surfaces on Monday and is resolved by Wednesday. The speed feels like a product of the team's talent and energy. It is not, primarily. It is a product of size. At one hundred people, the same team often smarter, better-resourced, more experienced moves more slowly. A

Hard work is not the problem. It never was. We had a generation that went to the battlefield, the ones who worked hard on the farm, the ones who worked every day and night at the factory.

You worked hard. You were busy by every measurable means, but now you are sitting with a quiet, uncomfortable question: ‘’What did you actually build this week?’’

Somewhere in your company right now, an email chain is in its third week of life. It began normally. One question. A reasonable one was sent to a team of six on Wednesday morning with the subject line: ‘’Perspectives on this?’’ Six people shared their ideas, thoughts and contexts with 400-word responses that raised three new questions without answering the original question. Two people replied with PDF documents, and someone replied to the PDFs, noting changes that had to be